Snapchat is next to oxygen and has gained immense popularity among millennial youngsters. They are choosing Snapchat over other social media platforms to share their crazy, special, and fun moments with their friends and connections. The story feature is so popular among the youngsters that other social media platforms have also introduced their GUI stories. However, many Snapchat users have complained about the ‘Snapchat not loading Snaps‘ issue.
So, in this article, we will investigate this issue and describe various solutions to it.
Snaps are a 24- hour duration story that will disappear in that duration of time. It is also known as a “new type of camera” because the main function is to snap a photo or video and include various filters, emoji, and focal points to your pictures.
As some users have described, they encounter this issue when they try to load the Snapchat camera. The users tap the snaps and see just the black screen without any error message. Also, the video does not load; however, long, they try to upload that video. In addition to that, the users also said they just saw a grey previewed image inspite of trying much hard, they try to load the snap into the app.
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- 1 Solutions to Snapchat not loading Snaps
- 126.96.36.199 1: Clear the Snapchat conversation
- 188.8.131.52 2: Enable Snapchat permission
- 184.108.40.206 3: Clear the Snapchat cache
- 220.127.116.11 4: Check your Wi-Fi connection
- 18.104.22.168 5: Change your Wi-Fi DNS
- 22.214.171.124 6: Remove and Re-add your friends in Snapchat
- 126.96.36.199 7: Restart your Mobile/Devices
- 188.8.131.52 8: Re-install Snapchat
- 2 Will Snapchat exist in 2021?
- 3 Snapchat snaps not loading: Conclusion
Solutions to Snapchat not loading Snaps
1: Clear the Snapchat conversation
If you cannot load the snaps in Snapchat from a specific user, then try to delete the conversation / clear the conversation. Given below are the steps for you to follow to clear the Snapchat conversation.
Go to Settings of Snapchat > Redirect to Accounts Operations > Privacy> Click ‘Clear conversation.’
One thing to take care of here is that choosing this option will remove all the snap received and sent in the conversations and delete all the conversations.
2: Enable Snapchat permission
If the internet connection is stable and other apps are working just perfect, then there is a possibility that the Snapchat permissions to function properly may not be enabled. These important permissions include storage, location, and others, like contact access permissions.
Here the steps to enable Snapchat permission on your device:
Go to Snapchat settings > Tap on Permission > Enable the missing permission by turning the toggle ON.
3: Clear the Snapchat cache
You download many files, media, and data to your phones from the time you download and install the Snapchat app. When any of the files are not downloaded properly, then you may encounter these issues. At this juncture, the application does not work properly, and you may not be able to load the snaps in the Snapchat app.
Therefore, we advise you to regularly clear the cache of the apps downloaded on your phone. You can do that on the Android platform. Follow the steps below to clear the Snapchat cache.
In case you are using an Android device, then open Settings > Applications > Snapchat > Storage and tap on “Clear cache.”
Or you can open Snapchat > Settings > Clear cache to delete data cached in the application.
Even if it doesn’t take much longer or cause any loss of your data, simply delete all the cache files so that the Snapchat application is forced to synchronize with the Snapchat servers.
4: Check your Wi-Fi connection
There is a good possibility that the error is caused due to improper working of the WiFi or unstable internet connection. It may be due to the bandwidth issues. So the best thing you can do is check the internet connection. You may loosen the cables and reconnect again and check the plug of the router. Next, if all of the wiring and connections are fine, then you may change your internet subscriber.
5: Change your Wi-Fi DNS
If your Wi-Fi is problematic, then you may try this solution to change the DNS setting. DNS change may help load the individual web page. If you change your Wi-Fi router’s DNS, this step can improve your overall speed.
Follow the steps below to change the Wi-Fi DNS:
Go to Wi-Fi Settings > Modify Network> Advanced Settings > Change IP Settings to Static
Now change DNS1 and DNS2 to 184.108.40.206 and 220.127.116.11 in a respective position, which is Google DNS.
6: Remove and Re-add your friends in Snapchat
This solution may sound a bit quirky, but many users have reported that it worked for them. You can remove your friends and then re-add them.
Atmost you have to do is, perform the steps below to remove and re-add your friends in Snapchat.
Go to Snapchat > Tap on your Profile > My Friends.
Remove the particular friend’s name from the list whose snaps are not being loaded. Then you can add your friends back.
One thing that you have to take care of is, all your snaps that were sent and received will be deleted.
7: Restart your Mobile/Devices
Re-starting is one of the old school and the most basic ways to solve any issue related to any app. If it is a minor error like the error is not loading correctly. The majority of users have this solution working. Hence, try to give a complete reboot to your phone or device. It might solve the load problem of the app. Here is the method for the full reboot of your device based on the platform it works on.
If you are an android user, the users should press the power and volume down button together till you see the next screen. You may follow the directions given and restart your phone.
In case you are an iOS user, press and release the volume up button. After that, push the power button until you see the Apple Logo.
And then you are ready to go ahead with your work.
8: Re-install Snapchat
Re-installing is one of the old school and the most basic ways to solve any issue related to any app. This solution is another old school method. At times, it may happen that not using the latest version of the Snapchat app may also lead to this issue. Follow the directions below to Re-install the Snapchat app on your device.
Open the Play Store for android users and open the Apple store for iOS users. Check the store if the update for the app is available or not. If the update is available, then update Snapchat to the latest updated Snapchat version. As soon as the app is updated, try to reload the Snapchat. Also, try to create a new story. It should work.
Will Snapchat exist in 2021?
Many rumors have been doing rounds that Snapchat will end by the year of 2021. We are sure that it will be a huge shock for all the youngster millennia. But we have got the raw, unadulterated truth for you. The Snapchat officials have confirmed that Snapchat is not closing or ending any time soon. So forget the rumors and get socializing again with your friends and connections.
Snapchat snaps not loading: Conclusion
We have reached the endpoint of this troubleshooting post for Snapchat. All the best and tested solutions are listed in this post for you. Many users have solved this issue. We hope that these solutions work for you too. If you know of any workable solutions other than these, let us know in the comment section. You can add unique solutions other than these.
We feel motivated by your queries, suggestions and comments. You can scribe them in the comment box below.
Content Reference: Snapchat